Privacy Policy

Privacy Policy for https://first-home.pobb.net

Introduction

Welcome to First-Home! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is respected and protected at all times. This Privacy Policy provides a comprehensive overview of how we handle personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This privacy policy covers all aspects of our online presence, including:

  1. Our official website at https://first-home.pobb.net
  2. All associated applications, services, and digital products that we offer
  3. Interactions between users and our platforms, whether through authorized user accounts or as a visitor
  4. Communication channels, such as emails, calls, texts (SMS), and newsletters initiated by us

Important Note: This policy does not extend to third-party websites, applications, products, or services accessible via links on our platform. These entities have their own privacy policies that govern the collection and use of personal data, so please review these carefully before interacting with them.

Processing Activities

This Policy outlines the activities through which we process personal data, including:

  1. Using our applications and services as an authorized user
  2. Browsing or visiting any of our websites linked to this Privacy Statement
  3. Engaging with our communications, such as newsletters, emails, phone calls, or SMS messages

Personal Data Collection

We collect a variety of personal data for different purposes, including:

  1. Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to users’ financial status, creditworthiness, or investment preferences.
  4. Purchase Information: Records of products or services purchased, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services, such as IP addresses and device IDs.
  6. Location Data: Geographic data collected when users interact with our location-based services or provide consent for location tracking.
  7. Feedback: User responses to surveys, reviews, or feedback forms to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various methods: user input forms, interactions with our applications and services, automated tracking technologies (like cookies), and third-party providers who share data with us under strict privacy agreements.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on how users interact with our platform. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling secure login.
  2. Preference: Remembering user preferences for a personalized experience.
  3. Analytics: Tracking and analyzing user behavior to improve our services.

Users can control non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected or as required by law. Once the purpose has been met or the legal retention period expires, we delete or anonymize the data in a secure manner.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit the use or processing of your data.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or if you have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a clear indication of when the changes were made. We encourage users to review this policy periodically for the latest information.

Contact Information

For all privacy-related matters, including inquiries, unsubscribe requests, or feedback, please reach out to our team:

Email: [email protected]
Address: [Provide physical address]